Sales Terms and Conditions at Pato Lógico’s Online Store
The following terms are applied to all purchases of books or other articles at the online store of Pato Lógico Edições Lda., address Rua Pereira Henriques 1, armazém 7, 1950-242 Lisboa – Portugal, tax ID 508 917 085, and are exclusive to individuals, not traders.
To make a purchase, go to the online store at www.pato-logico.com and select the books and products desired, adding to the cart. You may check your selection on the cart, at the right top. Proceed to payment by selection “Buy”. Complete the shipping and billing information, select shipping method, confirm the order and select payment method.
The payment can be made through Paypal, credit card, ATM reference (only available for Portugal) and bank transfer.
In case you opt for a bank transfer, send your payment receipt to email@example.com.
The payment must be made in 2 days, after which the order will be cancelled.
Prices and taxes
The price for all the books and products is in Euros and includes taxes. The VAT tax in Portugal is 6% for books and 23% for other items.
The online price includes a minimum of 10% discount over the sales price.
To the cost of the products order there will be an extra shipping charge.
Shipping and register
Shipping costs are calculated according to quantity and destination, as follows:
Since the pandemic started, we had problems with unregistered email. For that reason, we are now only accepting registered shipping, for an added cost of 1,50€ (national post) and 1,85€ (international post).
The order will be shipped after confirmation of payment, as soon as possible. The order may take 5 to 10 days to arrive at destination, for national orders, and 10 to 15 days, for international orders.
Pato Lógico Edições will regard the orders up to the stock available. In case of unavailability of product, it will inform the Client immediately.
Pato Lógico Edições will not be held responsible for the lost of any order during shipping, recommending the Client to request a tracking number, by selecting “registered mail” on the shipping methods.
Returns and refunds
Any problem with the purchase may be freely resolved under the terms of Portuguese law - 6º Decreto-Lei n.º143/2001 of 26 April, and on Decreto-Lei n.º 82/2008 of 20 May.
Returns may be done in a 15 days deadline, counting from the day of the delivery, on the same conditions it was received, by contacting Pato Lógico Edições, who will proceed to the refund of the order value (minus shipping costs) in voucher, that may be spent in another purchase, within one year.
Pato Lógico Edições will not be held responsible for any inconvenient or loss caused by the Clients use of Internet, such as: rupture of service, exterior intrusion, anomalies caused by virus or any other similar cause.
Data will be processed according to legislation of protection of personal data. All information will be treated and added to Pato Lógico´s database for register, statistic operations and presentation of new products and services, as well as institutional information.
For further information, please contact firstname.lastname@example.org or call +351 213623099.